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Accessibility Statement

Last updated: March 2026

Accessibility Statement

Riverside is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards to achieve this.

Riverside’s website is designed and maintained in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.


Measures to Support Accessibility

Riverside takes the following measures to ensure accessibility of its website and digital content:

  • Incorporating accessibility considerations into website design and content updates
  • Providing accessibility training to staff involved in creating or managing digital content
  • Using clear language and accessible communication formats where possible
  • Reviewing accessibility as part of ongoing improvement efforts

These measures support Riverside’s commitment to dignity, independence, integration, and equal opportunity for people with disabilities.


Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The Riverside website is partially conformant with WCAG 2.1 Level AA. “Partially conformant” means that some parts of the content may not fully conform to the accessibility standard, but Riverside is actively working to identify and address barriers as they are identified.

Feedback

We welcome your feedback on the accessibility of Riverside Natural Foods Ltd. website. Please let us know if you encounter accessibility barriers on our website.

Accessibility Links

AODA Multi Year Plan

Customer Service Accessibility Policy